Introduction
At the Guernsey Competition and Regulatory Authority (GCRA), your privacy matters to us. This Privacy Statement explains how we collect, use, and protect your personal information when you interact with us, including through our website (www.gcra.gg) and as part of our economic regulation and competition law enforcement activities.
As a data controller, we are committed to handling your data responsibly and transparently. This statement outlines the types of information we collect, why we collect it, and your rights regarding your personal data.
Who We Are
We are the Guernsey Competition and Regulatory Authority (GCRA). Our office is located at Suite 4, 1st Floor, La Plaiderie Chambers, La Plaiderie, St Peter Port, Guernsey, GY1 1WG.
You can contact us at:
- Email: [email protected]
- Phone: 01481 711120
Our Data Protection Officer is Sarah Livestro, who can be reached via the above contact details.
How We Use Your Data
We collect and process personal data as part of our regulatory responsibilities, which include:
- Responding to enquiries, complaints, or information relevant to our functions.
- Assessing applications for licences or other regulatory matters.
- Monitoring compliance with competition and regulatory law.
In some cases, personal data may be included incidentally in our work but is not typically the focus of our activities. Data is only used in ways directly relevant to our statutory functions.
What Data We Collect and How
We collect personal data directly from you and occasionally from third parties. Examples include:
- When you use our website.
- When you subscribe to alerts or contact us.
- During consultations, complaints, or regulatory processes.
- As part of recruitment activities.
Using Our Website
Our website uses cookies to improve your experience. While you can disable cookies, this may affect certain website functionalities. For more details, see our Cookie Policy.
Contacting Us
If you contact us with an enquiry or complaint, we will use your information solely for that purpose. We do not share your data outside our regulatory duties unless required by law.
Special Category Data
We may process sensitive data, such as criminal records or licensing information, but only where necessary for our functions.
Your Data Rights
As a data subject, you have the right to:
- Access your personal data.
- Request corrections or deletions of your data.
- Object to or restrict processing of your data.
- Transfer your data to another controller where feasible.
- Withdraw consent where it has been previously given.
To exercise these rights, contact us at [email protected]. Note that some rights may vary depending on the legal context of your data.
If you have concerns about our data practices, you can also contact the Office of the Data Protection Authority in Guernsey:
- Email: [email protected]
- Address: St Martin’s House, Le Bordage, St. Peter Port, Guernsey, GY1 1BR
Data Security and Retention
We are committed to safeguarding your data through secure storage and processing practices. We only retain your data as long as necessary for its original purpose and in line with legal obligations.
Sharing Data
We may share your data with third-party providers for purposes such as IT support, professional services, or payroll administration. These providers are required to maintain strict confidentiality and security standards.
We do not transfer your data outside the European Economic Area without adequate protections.
Changes to This Privacy Statement
We may update this statement periodically to reflect changes in our practices or legal requirements. The most recent update will be noted at the bottom of this page.
Last updated: 27 November 2024
For any questions about this statement or how we process your data, please contact us at [email protected].