We're Here to Help
Do you think a business might have broken competition law, or that a business we regulate hasn’t met its licence obligations? We want to hear from you.
At the GCRA, we’re committed to ensuring fair markets and protecting the rights of consumers and businesses across the Bailiwick. If something doesn’t seem right, your complaint can make a difference. Whether it’s a concern about anti-competitive practices or a potential breach of licence conditions, our team is ready to listen, investigate, and take appropriate action.
We’re here to make the process as straightforward and transparent as possible. Let’s work together to keep things fair.
Telecoms
If you are unhappy with the service you are receiving from your service provider and wish to make a complaint, this section will provide you with the steps you can take.
Competition
If you think a business might be breaching competition law, we have a quick guide to assist you in understanding Guernsey’s competition law and the next steps you can take.
Post
If you are unhappy with the service you are receiving from your postal operator and wish to make a complaint, this section will provide you with the steps you can take.
Electricity
If you are unhappy with the service you are receiving from your service provider and wish to make a complaint, this section will provide you with the steps you can take.