Video Guides

Welcome to Our Video Guides

Explore our collection of video guides designed to help you understand the work of the Guernsey Competition and Regulatory Authority (GCRA) and how it impacts the community. From explaining key aspects of competition and regulation to showcasing the benefits of a fair and efficient marketplace, these videos offer clear, accessible insights into what we do and why it matters. Whether you're a business owner, consumer, or simply curious, these resources are here to inform and engage.

Learn about Moving Provider

The power of choice is in your hands when it comes to fibre broadband. Moving to high-speed fibre connectivity doesn't mean you're bound to your existing provider – you have the freedom to choose the broadband service that best suits your needs!

Watch our short video and learn more about moving to fibre and what you should consider when moving;

Troubleshooting Slow Fibre Speeds

Are you or someone you know experiencing slow broadband despite upgrading to superfast fibre? Sometimes, the issue isn’t the broadband itself.

In our video, see how a local couple faced a frustratingly slow service after upgrading to fibre—and how their friend Zack helped them unlock the speeds they should have been enjoying. This practical guide could help you identify and resolve similar issues.

Test Your Broadband Speed

Once you've watched the video, use the free Speed Checker to ensure you're receiving the speeds promised by your provider: